> For the complete documentation index, see [llms.txt](https://orbit-b2b.gitbook.io/orbit-b2b-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://orbit-b2b.gitbook.io/orbit-b2b-docs/b2b-registration/approvals.md).

# Review and approve applications

## View submissions

1. Go to **Registration → Submissions** in the app
2. See all pending applications with status: **Pending**, **Approved**, or **Rejected**
3. Click a submission to open the detail view

***

## Approve an application

1. Open a pending submission
2. *(Optional)* Assign the customer to a **Customer Group**
3. Click **Approve**

What happens automatically:

* A Shopify customer account is created (if the customer doesn't have one)
* The group's tag is added to their account
* A B2B Company profile is created in Shopify if relevant
* An approval email is sent to the customer

The customer can now log in and see wholesale prices immediately.

***

## Reject an application

1. Open a pending submission
2. *(Optional)* Add a note explaining the rejection
3. Click **Reject**

What happens automatically:

* A rejection email is sent to the customer
* The email contains a **secure edit link** so they can correct their application and resubmit

***

## Resubmission flow

When a customer receives a rejection email:

1. They click the edit link
2. Their original form data is pre-filled
3. They edit the fields that need correction
4. They submit again — the submission returns to **Pending** in your queue

***

## Filtering and search

In the Submissions list, you can:

* Filter by status (Pending / Approved / Rejected)
* Search by customer name or email
* Sort by submission date


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