# Overview

Customer Groups let you organize your B2B buyers into named tiers. Each group has a Shopify customer tag, so you can easily target groups in your pricing rules.

***

## How it works

1. You create a group (e.g. "Gold Members") and assign it a tag (e.g. `b2b-gold`)
2. You add customers to the group — the app automatically applies the tag to their Shopify account
3. In your pricing rules, you set **Customer eligibility → Customer tags** and enter the group's tag
4. Members of the group automatically see the group's prices

***

## Common tier structure

| Group   | Tag           | Typical discount |
| ------- | ------------- | ---------------- |
| Bronze  | `b2b-bronze`  | 5% off           |
| Silver  | `b2b-silver`  | 10% off          |
| Gold    | `b2b-gold`    | 20% off          |
| Diamond | `b2b-diamond` | 30% off          |

You're not limited to these names — create any groups that match your business.

***

## Integration with Registration Form

When you approve a B2B registration, you can assign the customer to a group directly from the approval screen. The tag is applied automatically and pricing rules activate immediately.

***

## Related guides

* [Create a group](/orbit-b2b-docs/customer-groups/create-group.md)
* [Add members](/orbit-b2b-docs/customer-groups/add-members.md)
* [Use groups in pricing rules](/orbit-b2b-docs/customer-groups/use-in-rules.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://orbit-b2b.gitbook.io/orbit-b2b-docs/customer-groups/overview.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.