> For the complete documentation index, see [llms.txt](https://orbit-b2b.gitbook.io/orbit-b2b-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://orbit-b2b.gitbook.io/orbit-b2b-docs/email-notifications/shortcodes.md).

# Available shortcodes

Shortcodes are placeholders that are replaced with real values when the email is sent. Write them exactly as shown (double curly braces).

***

## Shortcodes available in all templates

| Shortcode            | Value                                   |
| -------------------- | --------------------------------------- |
| `{{customer_name}}`  | Customer's full name                    |
| `{{customer_email}}` | Customer's email address                |
| `{{company_name}}`   | Company name from the registration form |
| `{{shop_name}}`      | Your Shopify store name                 |
| `{{shop_url}}`       | Your store's URL                        |

***

## Shortcodes for Approved and Auto-Approved emails

| Shortcode        | Value                                    |
| ---------------- | ---------------------------------------- |
| `{{group_name}}` | The customer group they were assigned to |

***

## Shortcodes for the Rejection email

| Shortcode         | Value                                                                 |
| ----------------- | --------------------------------------------------------------------- |
| `{{review_note}}` | The note you left when rejecting (optional)                           |
| `{{edit_link}}`   | A secure link for the customer to edit and resubmit their application |

> Always include `{{edit_link}}` in your rejection email so customers can correct and resubmit.

***

## Shortcodes for the New Submission email (sent to you)

| Shortcode          | Value                                               |
| ------------------ | --------------------------------------------------- |
| `{{submitted_at}}` | Date and time the form was submitted                |
| `{{admin_link}}`   | Direct link to the submission in your app dashboard |

***

## Example usage

```
Hi {{customer_name}},

Your application for {{shop_name}} has been approved!
You've been added to our {{group_name}} tier and can now log in to shop at wholesale prices.

Welcome aboard,
{{shop_name}}
```


---

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