# Customize email templates

## Open the template editor

1. Go to **Registration → Email Settings**
2. In the left sidebar, click a template name:
   * **New Submission** (sent to you)
   * **Application Approved**
   * **Application Rejected**
   * **Auto-Approved**

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## What you can edit

| Field       | Description                                                      |
| ----------- | ---------------------------------------------------------------- |
| **Enabled** | Toggle to enable or disable this email                           |
| **Subject** | Email subject line — supports shortcodes                         |
| **Body**    | Rich-text email content — supports shortcodes, formatting, links |

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## Formatting options

The body editor supports:

* Headings (H2)
* Bold, italic
* Bulleted and numbered lists
* Blockquotes (shown as a red alert box in the email)
* Links — a standalone link on its own line is automatically styled as a **button**

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## Reset to default

If you've edited a template and want to start fresh:

1. Open the template
2. Click **Reset to default** in the right sidebar
3. Confirm — the default content is restored

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## Preview

Click **Preview email** to open a preview of the full email in a new tab, with all styles applied as they would appear in an email client.

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## Tips

* Keep the **New Submission** email short — it's just a notification to you.
* In the **Rejection** email, include `{{edit_link}}` so customers can resubmit their application.
* In **Approved** / **Auto-Approved** emails, use `{{group_name}}` to confirm which tier the customer was assigned to.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://orbit-b2b.gitbook.io/orbit-b2b-docs/email-notifications/templates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.