> For the complete documentation index, see [llms.txt](https://orbit-b2b.gitbook.io/orbit-b2b-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://orbit-b2b.gitbook.io/orbit-b2b-docs/quotes-rfq/overview.md).

# Overview

The Quotes feature lets your B2B buyers request a custom price right from your product pages. You reply with your offer (item prices, discount, shipping, payment terms, validity), the buyer accepts, and the order flows into Shopify — either as a normal checkout or as a PDF invoice for Net X terms.

## When to use Quotes

| Scenario                                   | Why Quotes helps                                                                 |
| ------------------------------------------ | -------------------------------------------------------------------------------- |
| **Buyer wants a bulk price**               | They submit a target price for 500 units; you reply with $19/unit instead of $25 |
| **Buyer needs Net 30 / Prepay terms**      | App generates a PDF invoice, buyer pays offline, you mark paid manually          |
| **Repeat customer asks for a custom deal** | One-click reply with negotiated prices, full back-and-forth in a thread          |
| **Filter time-wasters**                    | Auto-reject if the target price is too low or quantity too small                 |

## How it differs from Bulk Order / Quick Order

| Feature                                | Use it when                                                                 |
| -------------------------------------- | --------------------------------------------------------------------------- |
| **Quick Order Form**                   | Buyer knows what they want; paste SKUs and add to cart at advertised prices |
| **Variant Drawer (bulk order drawer)** | Buyer picks all variants of one product in one click at advertised prices   |
| **Quote Requests (this feature)**      | Buyer wants a CUSTOM price — negotiation needed before they commit          |

## Works on every Shopify plan

Quotes runs on **Basic, Shopify, Advanced, and Plus**. The PDF invoice flow for Net 30 / Prepay / Custom payment terms is the same on every plan — you do not need Shopify Plus.

## Feature highlights

* 📨 Buyer clicks **Request a Quote** on any product page → modal opens, no redirect
* 💬 Conversation thread between buyer and your team
* 💵 Edit each item's price, add discount / shipping / payment terms
* 🧾 PDF invoice + email for Net 15 / Net 30 / Net 60 / Prepay 50% / Custom terms
* 🕒 Auto-expiry with a 24-hour reminder email
* 🤖 Auto-reject low-ball offers (configurable floor % and minimum quantity)
* 🌐 Multi-language storefront — translate every label per locale
* 📧 5 email templates (submitted, replied, accepted, expiring soon, expired) + 1 PDF invoice template, all editable

## Next steps

* [Enable Quotes for your store](/orbit-b2b-docs/quotes-rfq/enable.md)
* [How a buyer requests a quote](/orbit-b2b-docs/quotes-rfq/request-flow.md)
* [How you reply with prices](/orbit-b2b-docs/quotes-rfq/reply-flow.md)
* [Payment terms — Net 30 / PDF invoice](/orbit-b2b-docs/quotes-rfq/payment-terms.md)


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